Privacy Policy

1. Personal Data We Collect

The Company collects only the minimum personal data required to provide account access and license support.

We may collect:

• Nickname (display name)
• Email address
• Password (stored in a secure, hashed form)

If you purchase a paid plan, Paddle may also provide the Company with limited transaction-related information and your email address for license-related purposes.

The Company does not intentionally collect any other personal information.

2. Purpose of Collection

Your personal data is used solely for:

• Account creation and authentication
• License delivery and activation
• Customer and technical support
• Billing or payment-related inquiries (in cooperation with Paddle)
• Fraud prevention and license misuse protection

Your personal data is not used for advertising, and the Company does not sell your personal data.

3. Information We Do NOT Collect

The Company does not collect, transmit, store, or access:

• Source code
• Analysis results, reports, logs, or metadata
• Embeddings or intermediate analysis data
• Device information
• Usage statistics or telemetry
• Payment card information
• Billing address or other sensitive financial details

MistSeeker Coder runs on-premise, and analysis is executed entirely on the user's machine under normal operation.

4. Payment & Billing Information

The Company does not receive or process your payment card details.

All payment data is handled by Paddle (Merchant of Record), including:

• Credit card or payment method details
• Tax/VAT handling
• Invoices and receipts
• Regulatory compliance

For paid purchases, Paddle may share your email address and limited purchase details with the Company to enable:

• License verification
• Customer support
• Fraud prevention

5. Retention Period

The Company retains your personal data only as long as necessary for the purposes described above, including:

• The duration of your active account and license/subscription
• Reasonable periods required for security, dispute handling, or legal compliance

You may request deletion of your account data, subject to applicable legal or contractual requirements.

6. Sharing of Personal Data

The Company does not sell or rent personal data.

The Company may share limited data only:

• With Paddle, where necessary for payment, licensing, or fraud prevention
• When required by law (e.g., court order)

No other third-party access is permitted unless expressly stated and legally required.

7. Data Security

The Company protects personal data using reasonable technical and organizational measures, including:

• Access-restricted internal systems
• Encrypted storage where appropriate
• Access logging and monitoring
• Password hashing and credential protection practices

Since no source code or analysis data is collected, the risk of source code or analysis data exposure is minimized under normal operation.

8. Your Rights

Depending on your jurisdiction, you may request:

• Access to your stored personal data
• Correction
• Deletion
• Restriction of processing

Requests can be made at: contact@convia.vip

9. International Compliance

This Privacy Policy is intended to align with applicable privacy laws, including:

• GDPR (EU General Data Protection Regulation)
• CCPA/CPRA (California)
• Korean Personal Information Protection Act
• Applicable digital goods and buyer protection standards related to Paddle

10. Changes to This Policy

The Company may update this policy.

• Minor changes: At least 7 days notice
• Material changes: At least 30 days notice

11. Contact

For privacy inquiries:

contact@convia.vip

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